SLM Notes -
Seven Reasons Why SLM Warrants Your CEO’s Attention

Gartner recently published its Hype Cycle for Supply Chain Management, 2011 that focused on Supply Chain Management priorities for 2012. It was interesting to see that the goal to reduce operating costs had dropped from number two to number six on the list of priorities for organizations in 2012 compared to 2011 despite continued economic volatility in the marketplace. However, as expected, there is a continued focus on profitability and SCM rose higher on the list to number three—“using the supply chain to support corporate profitability.”

Read this SLM Notes brief to learn about the top performance improvements you could achieve through integrating and automating some post-sales service processes.

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